We offer Standard Shipping and Express Shipping for eligible destinations.

Shipping fees are calculated per order and may vary depending on the destination country, shipping method, package weight, order value, and carrier availability. The final shipping cost will be shown at checkout before payment.

We offer free shipping on orders over €600, unless otherwise stated at checkout.

Orders are usually processed within 1-3 business days after payment confirmation. During high-volume periods, promotions, holidays, or carrier delays, processing may take longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Estimated delivery times depend on the selected shipping method and destination. We currently offer our fastest delivery within our priority markets, with other European destinations taking somewhat longer.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs clearance, local import procedures, or failure to pay applicable duties or taxes.

Please make sure your shipping address is accurate and complete before placing your order.

If an order has not yet been processed, we may be able to update the shipping address. Once an order has been shipped, we cannot guarantee any address changes.

We are not responsible for delays, failed delivery, or loss caused by incorrect or incomplete address information provided by the customer.

If your package is delayed, please contact us and we will assist with the carrier investigation where possible.

If a package is returned to us due to an incorrect address, failed delivery attempt, refusal to accept the parcel, or customs/tax issues, we may offer reshipment at the customer's expense. Shipping fees are non-refundable in such cases.